Celebrating Everyday Joy

Accountability

Carmen Bowling is grateful for

Jessica Barr

Sales Director • The Harrison

I am very proud of Jessica for taking ownership of Sales at The Harrison when faced with challenges and holding herself accountable. Jessica is pushing herself through uncomfortable situations, showing growth within herself, and is committed to enhancing the lives of our senior population. I feel honored to work side by side with Jessica!

A Team Member Submission

Service

Eric Bryant is grateful for

Carmen Bowling

Executive Director • The Harrison

There aren't enough words to express my gratitude and appreciation for Carmen! She has been so detailed and thorough in her training, and she has played such a critical role in providing the BEST onboarding experience I've ever had! Not only has she done a great job with the technical parts of training, but she has also been an excellent example of how an ED should lead their community with integrity, humility, and joy! So thankful to have her as a mentor!

A Team Member Submission

Accountability

Kerri Torres is grateful for

Holly Buczko

Wellness Director • Aspen Grove

Holly has been with Aspen Grove 1 year. She has persevered through so many obstacles that were meant to break her down. She is very strong willed and refuses to give up. She has held her head high and continued to put resident care as a focus and priority. Holly has a positive approach and energy to improve Aspen Grove to be the Best we can be!!

A Team Member Submission

Responsiveness

Kerri Torres is grateful for

Mellissa Carpenter

RDO • Aspen Grove

Mellissa sincerely is the Best of the Best!! Being a newer Executive Director, Mellissa has had the patience of a Saint. She has done an outstanding job by guiding and leading me to be the Best that I can be! She has taught me so much and not given up on me. She offers so much support during challenging times and always makes herself available. I am forever Grateful to be under her leadership!!

A Team Member Submission

Responsiveness

Jeanne Brown is grateful for

Emma Manes

Medicaid Billing Specialist • Dallas Support Center (DSC)

I am grateful for Emma’s sparkling personality. She brings such energy to every call. She has an amazing ability to learn quickly. She has been a terrific addition. She responds quickly and professionally to any request. Her perseverance with the Managed Cares has been helpful to the residents and the communities.

A Team Member Submission

Responsiveness

Kelly Torres is grateful for

Monica Vigil & Jeanne Brown

Medicaid Billing Coordinator • Dallas Support Center (DSC)

Monica Vigil and Jeanne Brown – so very grateful for having the best "phone a friend" when I need help with Medicaid. The Best!!!!

A Team Member Submission

Service

Amy Crosslin is grateful for

Katie DeLaughter

Senior Talent Partner • Dallas Support Center (DSC)

I am grateful for Katie, her organizational skills, drive for excellence and service. Katie demonstrates leadership in the Talent space and continually provides exceptional service in all she does. I appreciate Katie's knowledge, leadership skills, and thoughtful approach to serving our communities and DSC.

A Team Member Submission

Service

Kelly Pfeifer is grateful for

Jennifer Bishop

Vice President Sales • Dallas Support Center (DSC)

So grateful for Jennifer's leadership and her strong and consistent communication. She motivates with vision, supports with kindness and creates an environment where her team feels valued and empowered. Her dedication inspires us to grow and succeed together.

A Team Member Submission

Responsiveness

Kari Wilson is grateful for

Kari Wilson

Trusted Advisors • Dallas Support Center (DSC)

I am incredibly grateful for Lesley Daley, Jodie Matheny and Kathy Kolar of our TA Team! This team is incredibly dedicated to assisting families with great solutions across 53 of our communities. Their abilities to partner with each community with great communication and successful actions is impactful. Thank you all for your dedication to Sonida!

A Team Member Submission

Service

Kelly Pfeifer is grateful for

Dawn Mount

Division President • Dallas Support Center (DSC)

Dawn's leadership is rooted in incredible knowledge, kindness and unwavering support. She inspires us daily with her critical thinking, vision, and dedication to helping everyone succeed. Her example sets the tone for excellence across the company.

A Team Member Submission

Service

Hira Balal is grateful for

Accounts Receivable

AR Team • Dallas Support Center (DSC)

I just wanted to take a moment to say how truly grateful I am to be part of this AR team. Starting as a contractor and then transitioning into a full-time role has been such a blessing. I appreciate every step of the journey. Even though we all work from home, every day feels like I’m working alongside a real family. You all supported me through so much especially during my pregnancy and all the way through giving birth to my twins, and I will never forget that kindness. The teamwork, encouragement, and willingness to help, whether we’re online or out of office, means so much. And of course, the fun GIFs and memes shared throughout the day always make work better. I’m genuinely thankful for each one of you and for the opportunity to work with such an amazing group and with Sonida Senior Living.

A Team Member Submission

Accountability

Mellissa Carpenter is grateful for

Keisha Dube

Executive Director • The Wellington at Southport

Keisha moved into an Executive Director role at Southport last year and was serving as both ED and WD for the majority of that time. Keisha has steadily worked to build a great team and to bring the team together to move the Wellington at Southport forward. She has reduced turnover at the community dramatically, which shows her commitment to creating a strong team that provides excellent care. Keisha is always willing to listen and try new things to move her community to the next level. I am enjoying seeing all of the new, very positive reviews about Southport coming out!

A Team Member Submission

Service

Mellissa Carpenter is grateful for

Angie Sortore

Executive Director • Country Charm

Angie has served as Executive Director at Country Charm for almost 2 years. During that time, she has created a positive work environment for her team and a caring and compassionate place to live for her residents. Angie can always be counted on to handle any situation. Her team’s care metrics are among the highest in the company, which shows the high level of care her team provides to the residents. Angie is willing to be there for her team and her residents at any time and shows a high level of commitment day in and day out.

A Team Member Submission

Service

Mellissa Carpenter is grateful for

Kristin Johnson

Executive Director • Keystone Woods

Kristin serves as both Executive Director and Sales Director at Keystone Woods and does an outstanding job at both. She is a compassionate and empathetic leader who balances multiple roles with grace and ease. Kristin has created and maintained a positive and fun environment for the residents and team members at Keystone Woods.

A Team Member Submission

Accountability

Mellissa Carpenter is grateful for

Lori Lahman

Executive Director • Wynnfield Crossing

Lori is a consistent and steady leader. Due to Lori's leadership, Wynnfield Crossing is considered the top community in her area. She ensures her residents are living their best lives by listening to their needs and encouraging follow-through from her team. Lori always keeps the well-being of her team as a top priority and creates a great working environment.

A Team Member Submission

Service

Mellissa Carpenter is grateful for

Renee Kreienbrink

Executive Director • Georgetowne Place

I love Renee's joyful attitude and her spirit of happiness. Renee is always thinking of others and celebrating her team in every way she can. She is always striving to provide the best possible experience for her residents and her team.

A Team Member Submission

Service

Mellissa Carpenter is grateful for

Kerri Torres

Executive Director • Aspen Grove

Kerri has had a challenging year at Aspen Grove and has overcome so much. No matter what she has faced, she has done it with grace and has continued to work to build a strong team at Aspen Grove. Kerri is always willing to listen, to try new things, and to move outside her comfort zone in building her community up. I'm excited to see what is to come in 2026 – I know it is going to be great!

A Team Member Submission

Accountability

Mellissa Carpenter is grateful for

Maggie Quinn

Executive Director • Independence Village of East Lansing

Maggie loves her community and her residents, and it shows in everything she does. I've never met an Executive Director who knows her residents better than Maggie does. She ensures they feel special and cared for every day through her words and her actions. Maggie and her team can always be counted on!

A Team Member Submission

Accountability

Mellissa Carpenter is grateful for

Kelly McCue-Hansen

Executive Director • Rose Arbor

Kelly was promoted to Executive Director at Rose Arbor in June - right in the beginning of correcting a 60-tag survey. She took the lead at Rose Arbor during the most challenging situation I've ever seen in assisted living and has been amazing since day 1. She has been instrumental in turning the community around, eliminating all agency staffing, clearing all 60 tags, and building a strong, caring team. I appreciate all Kelly has done over the past 6 months to rebuild a great community.

A Team Member Submission

Service

Mellissa Carpenter is grateful for

Rachael Hassinger

Executive Director • The Lodge at White Bear–Sky Active Living

Rachael started 2025 serving in a BD/SD role and immediately made an impact on the census at White Bear. Five months later, Rachael was promoted to an ED/SD role and continued to show impressive census growth along with top-notch leadership for the community. I appreciate Rachael's hard work and dedication to the White Bear team and to Sonida. Here's to an even better 2026!

A Team Member Submission

Service

Jeanne Brown is grateful for

Monica Vigil

Medicaid Billing Coordinator • Dallas Support Center (DSC)

I am grateful to work with such a kind, funny, knowledgeable, and caring person. Monica’s work ethic is beyond compare. She is self-motivated. No matter her workload, she is always willing to help anyone. She is patient and pleasant as she shares her expertise with people in the communities and people in various departments at the support center.

A Team Member Submission

Responsiveness

Amanda Harris is grateful for

Regina Burnett

Concierge for IL • LaurelHurst and LaurelWoods

Regina is amazing. She is one of those staff members you would duplicate a MILLION TIMES if possible. She doesn't believe in "that's not my job" (thankfully) and will jump in without hesitation. She is PT but always helps cover shifts when others are out on PTO or just when needed. The residents love her as do the staff. She has extreme patience, dedication and top-notch customer service. Thank you, Regina, for all you do for us. It doesn't go unnoticed or unappreciated.

A Team Member Submission

Service

Amanda Harris is grateful for

Jennifer Burnett

Housekeeping Supervisor • LaurelHurst and LaurelWoods

Thank you, Jennifer, for what you bring to the team. You are always willing to help no matter what department. You lead by example and make people feel comfortable. You and your team work hard to keep our buildings (2 separate buildings - AL/MC and IL - 3 stories) smelling good, clean and organized. You have an infectious smile, a warm heart and unwavering love for our residents.

A Team Member Submission

Communication

Sarah Lopez is grateful for

Janese Poe

Sales Director • The Waterford at Baytown

Janese quite literally hit the ground running when she arrived at Baytown! From dealing with recent changes to leadership, maintenance delays in make readies and a census that needed a little TLC, she never gives up. Her smile is radiant, and her charm is immeasurable. Her attire shows that she dresses for success and will always leave an impression on you! I think Janese is right where she needs to be here at Sonida, and I just know that her future is as BRIGHT as the way she lights up a room! I'm grateful even for the short time that I had to get to know her! Awesome job on Sales, Janese! Baytown needed you!

A Team Member Submission

Empathy

Sarah Lopez is grateful for

Accounts Receivable

Accounts Receivable • Dallas Support Center (DSC)

Bethany, Brenda, Cleopatra, Hira, Janice, Jeanne, Kelly, Kerston, & Monica - These ladies are so incredibly awesome to work with! From assisting with daily questions to gathering in order to celebrate a teammates birthday, they try their best to support each other, even from a remote roll. I'm truly blessed to be a part of such an amazing team and look forward to getting to know them all better! I appreciated their warm welcomes to the team when I first started, and hope our conversations deepen so we can not only have a work bond but also connect on personal levels! Thanks AR team! You guys are so amazing! ❤️

A Team Member Submission

Empathy

Cindy Dyer is grateful for

Amanda Harris

Business Office Coordinator/Chaos Coordinator • LaurelHurst and LaurelWoods

Stating that Amanda is our “Business Office Coordinator” does not nearly do justice to how amazing she truly is! She is the eyes and ears of our building. She is the ear when a resident has a complaint about a bill, a staff member has a complaint about how their PTO or timecard was completed, and when the managers need to vent about how our day is going. She’s the eyes of our building when someone enters; she’s the eyes when she notices a decline in a resident and reports it to the clinical staff; and she’s the eyes of help when she sees someone struggling on the floor. She is also the ear to listen when a resident is having a bad day because they feel like their family isn’t here for them; she’s the ear when an employee is stressed about how they need more hours to cover their bills; and she’s the ear when we are having a bad day to offer the time we need to vent. More importantly, she is the heart of our building. She offers care, love, and compassion in the most important times of need.

A Team Member Submission

Service

Kerston Britton is grateful for

Monica Vigil

Medicaid Billing Specialist • Dallas Support Center (DSC)

Her strong knowledge of Medicaid in several states, along with her quick responses and kind nature, really helps our work. I appreciate her patience, support, and willingness to help not only with Medicaid issues, but also in any area she can.

A Team Member Submission

Communication

Amanda Harris is grateful for

Cynthia "Cindy" Dyer

Wellness Director • LaurelHurst and LaurelWoods

Cindy is a great nurse. She knows what is going on in her building. She communicates excellently with her team. She has been a great addition to our team. Cindy was very quick to learn the residents and staff; she has that knack of engagement. She has been utilized to help train new nurses in our area, which speaks volumes for itself.

A Team Member Submission

Communication

Katie Hammett is grateful for

Janicqua Walker

AR Supervisor • Dallas Support Center (DSC)

I would like to recognize Janicqua for her exceptional leadership and support. She consistently demonstrates a willingness to step in whenever needed, ensuring that tasks are completed accurately and on time. Beyond her professional responsibilities, Janicqua genuinely cares about her team members, fostering an environment where everyone feels valued and understood. Her kindness and approachability make her an outstanding supervisor, and I am truly grateful for the opportunity to work with her.

A Team Member Submission

Accountability

Katie Hammett is grateful for

Monica Vigil

Medicaid Billing Specialist • Dallas Support Center (DSC)

Monica has been an absolute dream to work with as I’ve taken on Medicaid communities. She is always willing to answer my questions—big or small—and takes the time to teach whenever something new comes up. Her positive attitude and bright personality truly make her a ray of sunshine on our team. Monica’s depth of knowledge is an incredible gift, and I’m so grateful for her support!

A Team Member Submission

Communication

Katie Hammett is grateful for

Sarah Lopez

AR Specialist • Dallas Support Center (DSC)

I’ve had the pleasure of working with Sarah for a little while now, and it has truly been a joy getting to know her as a teammate. She is always eager to step in and offer support when things get hectic, often taking on extra work without hesitation. Sarah has a wonderful ability to keep the mood light and make me laugh, which always lifts my spirits. I’m grateful to have her on the team!

A Team Member Submission

Service

Katie Hammett is grateful for

Banjery Fernandez

AR Manager • Dallas Support Center (DSC)

I would like to recognize Banjery for her outstanding leadership of the Accounts Receivable team. She consistently makes herself available to answer our questions, no matter how busy her schedule may be. Her commitment to learning and sharing knowledge with the team is truly inspiring. I can honestly say she is one of the best leaders I have ever had the privilege to work for. Thank you, Banjery, for your guidance and support!

A Team Member Submission

Empathy

Sarah Lopez is grateful for

Felicia Parker

Wellness Director • The Waterford at Baytown

Felicia is such an incredible nurse and kind person to be around. She is very patient and listens so incredibly well to what you have to say, you truly feel heard when you're talking to her. I'm so glad Felicia is at Baytown and pray that she will stick around for the long run. She made the community shine 10 times brighter just by being there! Not to mention she is gorgeous! Thanks for all you do, Felicia!

A Team Member Submission

Service

Sarah Lopez is grateful for

Janicqua Walker

AR Supervisor • Dallas Support Center (DSC)

JJ is so incredibly talented in her ability to take a very long, confusing, and complicated meeting and turn it into a 2-page summary that is so easy to read and understand. It’s the most helpful thing I’ve come across in a long time. Also, the way she creates her training documents is the same - very easy to follow and direct to the point. I absolutely love it and am trying to emulate her style! I’m gonna copy you, JJ, haha. Thank you!!

A Team Member Submission

Service

Lori Lahman is grateful for

Jody Anglin

Head Cook and Interim DSD • Wynnfield Crossing

Thank you to Jody for helping out while we have been without our DSD. She steps up and takes care of anything that crops up. Glad she is a part of our team.

A Team Member Submission

Communication

Sarah Lopez is grateful for

Katie Hammett

AR Specialist • Dallas Support Center (DSC)

Incredibly awesome and fun to work with! Super knowledgeable and so helpful when I have questions. Definitely love getting to work with Katie but love getting to know her even more! Thanks for being a friend Katie!! ❤️ Keep being great at your job and moving forward always!

A Team Member Submission

Responsiveness

Lori Lahman is grateful for

Mellissa Carpenter

Regional • Wynnfield Crossing

Mellissa is always available for her buildings. I know that I am her priority when she is talking to me. She helps with whatever I need and leaves me feeling better and lighter just by her calm demeanor.

A Team Member Submission

Responsiveness

Meagan Grinnell is grateful for

Kerston Britton

Accounts Receivable Specialist • Dallas Support Center (DSC)

I am truly grateful for Kerston, whose knowledge, dedication, and willingness to help never go unnoticed. No matter the question or challenge—whether it falls squarely within her scope or not—she always steps in with patience, insight, and a genuine desire to support the team. Her expertise makes our work stronger, and her kindness makes our days easier. I deeply appreciate everything she does and the positivity she brings to every situation.

A Team Member Submission

Responsiveness

Sarah Lopez is grateful for

Sterling Bates

Maintenance Director • The Waterford at Baytown

Sterling showed up when Baytown was at its lowest and needed the most help. He shows up 24/7 and 365 when needed for the residents. Not once has he said he couldn’t do something. He is a shining example of what a Maintenance Director should be, and I’m so proud and thankful that he is at Baytown where he is SO INCREDIBLY needed! Thank you, Sterling, for all that you do for Baytown!

A Team Member Submission

Communication

Sarah Lopez is grateful for

My Communities

Business Directors, Executive Directors, Sales Directors • Dallas Support Center (DSC)

Hear Ye, Hear Ye! Calling the following; C1211, C1212, C1213, C1217, C1224, C1225, C1231, C1233, C1313, C1319, C1323, C1327, C1329, C1334, C1348, C1701, C1802, C2003 and M1511. I am so grateful for you all; Kristin, Emma, Laura, Teresa, Dawn, Kaitie, Jeni, Shannon, Karen, Marilyn, Michelle, Connie, Audrey, Kathryn, Keisha, India, Angela, Rachel, Lisa, Lindsay, Mariah, Kristina, Kerri, Jami, Hannah, Sandra, Laura, Andrea, Denisa, Renee, Melissa, Penny, John, Chrisina, Tori, Terri, Maggie and Tina!! You ED's, BD's and SD's are so incredible! You are working so hard and diligently for your communities, and I see the work and effort that you put in daily! I'm proud to be your AR Specialist! (Remember, I love being an asset to you!) Keep up the INCREDIBLE work!

A Team Member Submission

Service

Sarah Lopez is grateful for

Banjery Fernandez

Senior AR Manager • Dallas Support Center (DSC)

The advancements that help improve our processes on the AR side stem from Banjery. She is very knowledgeable in these areas and has incredible ideas to streamline workflows so we can all work smarter and not harder. Easiest boss to talk to and like a breath of fresh air! I am so glad I am getting to know her and working alongside the AR team. So excited to see how AR takes its new shape for the future with her at the helm.

A Team Member Submission

Accountability

Sarah Lopez is grateful for

Penny Clark

Executive Director • The Waterford at Baytown

Before Penny, Baytown was stagnant. We were doing ok with census, but there was just “something missing.” It was Penny Clark. Her ability to bring a team together and laugh with you so you feel comfortable, but also get things done, is remarkable! I will truly miss working side by side with her, but thankful that I got to witness the beginnings of Baytown’s incredible growth. Penny — you are amazing at what you do, keep being who you are, and don’t let the small things weigh you down. You have made incredible strides. Keep pushing, and like I always told you, I got your back!

A Team Member Submission

Communication

Sarah Lopez is grateful for

Stephanie Overshiner

Accounts Receivable Specialist • Dallas Support Center (DSC)

When I first started in AR, Stephanie always made herself available to help me with my many questions. I never felt like I was bothering her or felt bad for shooting her a quick chat when an issue arose. She would check in with me to see if everything was going ok and even sends things that she finds out so we can learn together. Stephanie is like that one warm sunny spot on a cold day, the cool side of the pillow when you’re a little hot. Seriously the easiest person to get along with and so incredibly sweet and helpful!

A Team Member Submission

Empathy

Sarah Lopez is grateful for

Natasha Raynor

Regional Wellness Specialist • Dallas Support Center (DSC)

Natasha makes everyone around her feel at ease. Whether that be the residents she is visiting for a pre-assessment, a family member that is visiting a sick loved one, a team member that has a concern or even the mailman making his rounds. There has never been a moment when I was in her presence that she made anyone feel like she wasn't listening or that she didn't care. Natasha embodies what it is to be a nurse, and she is such an invaluable addition to the nursing department. Thankful for you Tasha!

A Team Member Submission

Service

Sarah Lopez is grateful for

Sonida Senior Living

Company • Dallas Support Center (DSC)

Sonida Senior Living has given my life purpose. They took a chance on me becoming the Business Director for The Waterford at Baytown and recognized my worth on several occasions. I have since been able to move to AR where I get to help numerous locations and provide service to the communities. I am so thankful for this company and the people in it!

A Team Member Submission

Service

Ricki Elston is grateful for

Patti Hardin

Life Enrichment Coordinator • Riverbend

Deep appreciation for Patti, whose dedication to enriching the lives of our residents is unmatched. Patti, your warmth and above-and-beyond efforts make a lasting impact on both residents and their families.

A Team Member Submission

Empathy

Ricki Elston is grateful for

Brittany Browning

Sales Director • Riverbend

Grateful for our Sales Director, who leads with heart every single day. Your genuine care for our residents and their families shines through in everything you do, and your willingness to go above and beyond makes a true difference in our community.

A Team Member Submission

Accountability

Amy Freeman is grateful for

Shelli Green

Dining Service Director • Vintage Gardens

Shelli is on top of everything we throw at her. With minimal training, she has jumped in and transformed our kitchens to ensure our residents are happy with their meals. Even with short staffing, she will offer assistance with any department she can, taking extra tasks off their plates and ensuring the tasks get completed timely. She has been a great addition to our team.

A Team Member Submission

Communication

Mellissa Carpenter is grateful for

Sarah Lopez

Accounting • Dallas Support Center (DSC)

I would like to express my gratitude to Sarah Lopez for her positive, clear, and helpful communication. The notifications she sends out to our teams are always upbeat and encouraging. She always shares great information that makes everyone's jobs easier. She sends friendly, helpful reminders to keep us all on track. Thank you, Sarah! You've been the best addition to the accounting team!

A Team Member Submission

Empathy

Amanda Harris is grateful for

Krystal Toney

Sales Director • LaurelHurst and LaurelWoods

To wear their heart on their sleeve is what Krystal Toney offers, but with clear understanding of potential residents’ needs. She knows we can’t always take all leads that come to her, but she will help in any way she can to get them other contacts if it’s a skilled need or a Medicaid need. Krystal listens, offers thoughts, and is available when needed. She has been our Sales Director for a little over 8 years. Building a rapport with our local community and families of our residents is what has made LaurelHurst and LaurelWoods successful.

A Team Member Submission

Accountability

Amanda Harris is grateful for

Ann Watts

ED • LaurelHurst and LaurelWoods

Ann Watts is the perfect example of what accountability means. She listens to the residents and staff and provides follow up on situations. She thinks of how decisions impact the overall outcome. Ann is one to go way above and beyond for our community. On a side note, her decorative envisions are something that would be straight out of a "home" magazine (gorgeous). LaurelHurst and LaurelWoods are lucky to have such an amazing leader.

A Team Member Submission

Communication

Carmen Bowling is grateful for

Leah Bridgewater

Dining Service Director • The Harrison

Leah's strong leadership for our Dining Team at The Harrison is inspirational. Her commitment to accountability and to leading by example for high-quality results, and ensuring that her team understands her commitment to them for the betterment of our Community, is remarkable. Leah truly leads by example, and we appreciate all that she brings to The Harrison!

A Team Member Submission

Accountability

Kevin Detz is grateful for

Amy Jacobsen

Director of Strategic Initiatives • Dallas Support Center (DSC)

Amy makes juggling multiple significant priorities look easy, like a duck cruising on a lake. Her role in the integration activities has been invaluable, tying together multiple workstreams and personalities across TWO companies! All the while, she continues to execute on her day to day responsibilities, supporting the rest of our functional department initiatives. Amy does it all with a great attitude, an open ear for feedback, and an exacting sense of detail to keep all of us chickens straight! THANK YOU AMY!

A Team Member Submission

Service

Joseph Young is grateful for

Amy Jacobsen

Director Strategic Initiatives • Dallas Support Center (DSC)

You don’t have to read far down the gratitude wall to understand the character and impact Amy brings to the organization. Her compassion for her teammates and ability to bring people together from diverse backgrounds and interests into multiple competing projects is truly a marvel.

A Team Member Submission

Communication

Joseph Young is grateful for

Dolores Mata

Senior Business Systems Analyst • Dallas Support Center (DSC)

Dolores is a problem solver who deeply appreciates making things better for anyone who faces a challenge. Her ability to listen and gain an understanding of a teammate’s needs to complete their jobs effectively is exceptional.

A Team Member Submission

Communication

Joseph Young is grateful for

Sandra Creech

Executive Director • Brookview Meadows

Sandy shows true dedication to teammates and residents in the community and has been a reliable and trusted ally on new projects, always giving clear feedback and taking the time necessary to make things better.

A Team Member Submission

Responsiveness

Joseph Young is grateful for

Alex Llibre

Director Community Accounting • Dallas Support Center (DSC)

Alex always brings a positive attitude, responds quickly, and follows up effectively when tackling tough questions that typically require time investment to answer fully.

A Team Member Submission

Service

Beth Mcgruder is grateful for

Kathy Howard

unofficial Remington Community Ambassador • The Remington at Valley Ranch

I would like to extend our sincere gratitude to Kathy Howard, whose dedication, kindness, and unwavering support have made a lasting impact on our community. Though her role as an ambassador is unofficial, her presence, advocacy, and genuine care embody the very spirit of what a true ambassador represents. Through her actions, she consistently builds bridges, uplifts others, and represents our community with integrity and heart. We are deeply thankful for her service, her compassion, and the pride she brings to our community each day.

A Community Resident Submission

Accountability

Carmen Bowling is grateful for

Vanessa Owens

Clinical Coordinator • The Harrison

Vanessa has risen to the occasion since stepping in to her role as Clinical Coordinator at The Harrison. Her proactive approach is commendable, and she’s the glue that keeps our staffing smooth and efficient!

A Team Member Submission

Responsiveness

SHERRY BURNHAM is grateful for

Mariah Moore

Executive Director • The Waterford at Levis Commons

She has not been with us long, but in all she does, she puts the residents first. She takes care to listen before reacting as well.

A Team Member Submission

Responsiveness

Amy Jacobsen is grateful for

Robert Tharp

IT Manager • Dallas Support Center (DSC)

Robert is always willing to jump in and help, bringing so much patience and kindness to every request; especially the urgent ones that land on his plate. He’s constantly looking for more efficient and scalable ways to solve problems. No matter the issue, he approaches it with calm, steady support that makes everything feel manageable. I’m truly grateful for the way he shows up for all of our teams.

A Team Member Submission

Responsiveness

SHERRY BURNHAM is grateful for

Kris Zielinski

assistant executive director • The Waterford at Levis Commons

I would like to say Kris shows all the qualities - not just this. When you need a person that cares, it's her.

A Team Member Submission

Service

Amy Jacobsen is grateful for

Crystal Day

Senior Manager Operational Excellence • Dallas Support Center (DSC)

Crystal brings so much experience to the team and is always willing to help whenever you need something. She’s great about talking through ideas and offering thoughtful perspective. Her steady, supportive style makes it really easy to partner with her. I'm always grateful for the insight she brings.

A Team Member Submission

Service

Carrie Drossman is grateful for

Jessica Stewart

Executive Director • Summit Corners

Jessica celebrates 6 years with Sonida and completed her first year as ED. You wear multiple hats and will jump in to help with anything your community needs. I am grateful for you and your commitment to your residents, employees, and to me.

A Team Member Submission

Responsiveness

Amy Jacobsen is grateful for

Tyler Underwood

Associate Counsel • Dallas Support Center (DSC)

Tyler is always there when you need him, ready to help navigate guardrails while still finding practical paths forward. He’s patient, flexible, and incredibly easy to work with. No matter the curveball, he helps you think it through and keeps things moving in the right direction. Thank you!

A Team Member Submission

Accountability

Amy Jacobsen is grateful for

Jen Allee

VP of Clinical Operations • Dallas Support Center (DSC)

Jen leads with clarity and purpose, always looking for ways to strengthen our processes while staying composed and incredible to collaborate with. She follows through, sets a strong standard, and keeps conversations focused on what truly moves us forward. She brings an energy and authenticity that make every interaction both productive and genuinely enjoyable - so grateful for her partnership!

A Team Member Submission

Communication

Amy Jacobsen is grateful for

Cam Elliott

Director of Marketing • Dallas Support Center (DSC)

Cam brings such an easy, creative energy to every conversation and is someone you instantly feel comfortable collaborating with. He’s an expert in all things marketing and has a way of explaining ideas that brings clarity and sparks new thinking. He adds calm, perspective, and humor exactly when it’s needed. I’m genuinely grateful for the partnership and the laughter he brings to the workday!

A Team Member Submission

Accountability

Amy Jacobsen is grateful for

Joseph Young

Director of Financial Rep • Dallas Support Center (DSC)

Joseph is incredibly sharp and has that rare ability to understand both the data ecosystem and the real-life workflow behind it. He always thinks about what will actually work for our communities and brings thoughtful solutions to the table, all with the perfect amount of wit and sarcasm that keeps the work fun. You can always count on him to dive in, think critically, and push things to be better. A truly brilliant and entertaining collaborator.

A Team Member Submission

Communication

Amy Jacobsen is grateful for

Bari Mutter

Operations Specialist • Dallas Support Center (DSC)

I’m so grateful for the way Bari can quickly understand what a community truly needs and bring the CLT together around a clear path forward. She adds clarity in tough moments and creates an environment where everyone feels more confident tackling the next step. Her insights spark meaningful conversations and help shape stronger approaches. And she’s such a supportive trainer, always making sure people feel prepared and encouraged in their roles.

A Team Member Submission

Service

Amy Jacobsen is grateful for

Brittani Egley

Operations Specialist • Dallas Support Center (DSC)

Brittani jumps in wherever she’s needed and always with patience, kindness, and a genuine desire to learn. She wants what’s best for every team involved and naturally brings people together to find the right path forward. She never hesitates to offer support, collaborate across functions, or take on something new. Truly a warm, team-first presence who makes the work better for everyone.

A Team Member Submission

Empathy

Amy Jacobsen is grateful for

Dolores Mata

Sr Business Systems Analyst • Dallas Support Center (DSC)

Dolores has a way of making even the most complicated topics feel approachable. She’s patient, kind, and always willing to share what she knows. Even in complex situations, she remains steady and supportive. She’s a truly gracious partner and a joy to collaborate with.

A Team Member Submission

Service

Amy Jacobsen is grateful for

Liz Bartels

Sr Director Operational Excellence • Dallas Support Center (DSC)

I am so grateful for Liz! She has a remarkable depth of knowledge and is always ready to jump in, share knowledge, and support others in moving work forward. She makes people feel equipped, informed, and cared for no matter how busy she is. An incredible resource and teammate who consistently goes above and beyond.

A Team Member Submission

Empathy

Amy Jacobsen is grateful for

Tabitha Obenour

SVP Chief Clinical Officer • Dallas Support Center (DSC)

Tabitha reflects profound empathy in the way she mentors, guides, and supports the team. She creates a cross-functional environment where people feel aligned, empowered, and able to move quickly and effectively. She’s willing to step into any role, always with positivity, grace, and a deep care for people’s success. An exceptional leader who brings out the best in everyone around her!

A Team Member Submission

Communication

Ricki Elston is grateful for

Heather Mason

Business Office Director • Riverbend

Thank you, Heather, for creating open communication and offering such genuine support in everything you do. Your presence brings so much positivity to our team.

A Team Member Submission

Accountability

Ricki Elston is grateful for

Jammie Heredia

Magnolia Trails Director • Riverbend

Appreciating our Memory Care Director for her kindness, strength, and unwavering commitment. You make Magnolia Trails a better place with the joy and heart you bring each day.

A Team Member Submission

Communication

Dani Hoskin is grateful for

Laura Smits

Senior Business Director • Brookview Meadows

Laura is always happy to help and is very knowledgeable about the ins and outs of ops. I am so grateful to have her help in making our community run smooth and efficient. She never makes us feel dumb and always makes time for us. Thank you, Laura, for being you!

A Team Member Submission

Accountability

Annie Adams is grateful for

Melanie Hausfeld

Wellness Director • The Wellington at North Bend Crossing - Hilltop

I want to recognize our Wellness Director, Melanie Hausfeld, for her unwavering dedication and the countless long hours she puts in day after day. Melanie shows up for her staff and our residents with a level of commitment that goes far beyond expectation. Her presence is steady, her leadership is strong, and her heart is truly enormous. She leads with compassion, supports her team without hesitation, and ensures our residents receive the very best care. We are deeply grateful for all she gives - every single day.

A Team Member Submission

Communication

Jennifer Allee is grateful for

McClain Miller

HR Talent Partner • Dallas Support Center (DSC)

McClain is a standout! She’s people-focused, culture-driven, strategic, and incredibly sharp. She puts in the work to ensure communities get the right talent and consistently delivers an excellent experience for both candidates and hiring managers. I value her approach and genuinely enjoy partnering with her on recruitment efforts. I know she’ll be relentless in her pursuit of top talent.

A Team Member Submission

Communication

Jennifer Allee is grateful for

Katie DeLaughter

Senior Talent Partner • Dallas Support Center (DSC)

I’m incredibly grateful for Katie. Her work ethic and communication are exceptional, and she has a real talent for partnering with people and supporting the growth and development of teams. She works tirelessly to ensure we match the right candidate to the right role and never hesitates to pivot when circumstances shift. She’s kind, thoughtful, and incredibly patient—and always a pleasure to work with!

A Team Member Submission

Responsiveness

Jennifer Allee is grateful for

Amy Jacobsen

Director of Strategic Initiates • Dallas Support Center (DSC)

Amy is an outstanding partner and teammate. She’s thorough, innovative, and always ready to jump in and collaborate. She also brings a sense of fun that makes even the toughest work feel lighter. I genuinely enjoy teaming up with her and value her perspective immensely!

A Team Member Submission

Responsiveness

Sarah Burns is grateful for

Myeshia Stafford

Director of Housekeeping • The Harrison

Myeshia always expresses a warm willingness to assist with any needs we have for Magnolia Trails in a timely manner. I appreciate this because it really makes a difference for the culture in Magnolia Trails. The family members and staff notice and have expressed gratitude as well!

A Team Member Submission

Service

Melusine McDaniel is grateful for

Holly Wachtel

Executive Director • The Oaks at Brownsburg

Holly is a servant leader at two of our IL communities. She leads with such genuine service and kindness every single day. The way she shows up with purpose, consistency, and heart sets the tone for everyone around her. Her presence and humor make a real difference, and our team is stronger, kinder, and more grounded because of the way she leads. Thank you for everything you do for our residents, team members, and families!

A Team Member Submission

Service

Jessica Barr is grateful for

Carmen Bowling

Executive Director • The Harrison

Carmen represents every Sonida CARES value. She shows up every single day with the determination to support her team and make sure the residents have the best community to live in. Her dedication, leadership, and genuine care for the team doesn’t go unnoticed. I’m truly grateful for the way she invests in our success and creates an environment where we can grow, learn, and thrive. Thank you for being the kind of leader who makes a real difference.

A Team Member Submission

Service

Carmen Bowling is grateful for

Shanell Tharpe

Assistant Wellness Director • The Harrison

Shanell stepped into the AWD role and has paved the way for positive changes for our Nursing Team at The Harrison. Shanell's hard work and dedication have been instrumental to The Harrison's clinical success. Her commitment to our Residents is commendable. She is truly an asset to our TEAM.

A Team Member Submission

Service

Emily Bolling is grateful for

Katie DeLaughter

Sr. Talent Partner • Dallas Support Center (DSC)

Thank you for consistently showing up with such kindness, purpose, and genuine joy. Your presence lifts the team, strengthens our culture, and reminds us of what it looks like to work with heart. We’re grateful for the light you bring every single day.

A Team Member Submission

Accountability

Amy Crosslin is grateful for

Ashley Haughton

HRIS Manager • Dallas Support Center (DSC)

Thank you Ashley! Your hard work does not go unnoticed, and I have no idea what we did before you came on board. We are so very lucky to experience your fierce knowledge and ownership of our systems. Your Accountability to supporting the team and company is exemplified!

A Team Member Submission

Service

Meagan Grinnell is grateful for

Lisa Fite

Executive Director • The Waterford at Mesquite

Lisa's passion, dedication, and genuine care for both our residents and staff shine through in everything she does. She consistently goes above and beyond, often in ways that many people may not even see, and it makes such a meaningful difference in our workplace and in the lives of the people we serve. Thank you for being such an amazing leader, for always leading with heart, and for inspiring all of us to do our best. We are all so grateful and blessed to work with someone like you.

A Team Member Submission

Service

Ricki Elston is grateful for

Marilyn Ice

Dietary Director • Riverbend

I am grateful for the pride you take in serving our residents! Your work makes our community better every day!

A Team Member Submission

Accountability

Ricki Elston is grateful for

Courtney Thomasson

Wellness Director • Riverbend

Thank you for the heart, knowledge, and consistency you bring to our community. We are all grateful to have you!

A Team Member Submission

Responsiveness

Dorothy Brown is grateful for

Kizzy English

Dining Service Coordinator • The Waterford at Decatur

Her compassion and dedication shine every day. She goes above and beyond to serve our residents while supporting the team. She constantly finds meaningful ways to move the team forward in a positive direction. Thanks, Kizzy, for leading with empathy and creating a sense of unity. We're grateful for your impact and grateful for you.

A Team Member Submission

Service

Hira Balal is grateful for

Banjery Fernandez

AR Manager • Dallas Support Center (DSC)

I’d like to recognize Banjery for her kindness, positivity, and strong teamwork. She has brought our AR team together, introduced meaningful changes, and improved our processes to help everything flow more smoothly this year. I’m excited to see the continued improvements she brings in the future.”

A Team Member Submission

Responsiveness

Kathryn Gorum is grateful for

Sarah Lopez

Accounts Receivable Specialist • The Wellington at Southport

I love having Sarah as our AR Specialist. She is very responsive and always willing and ready to answer any questions I may have. Really appreciate the friendly reminders she gives out and how festive and fun her emails are.

A Team Member Submission

Service

Beth Rance is grateful for

Cara Dailey

Wellness Director • Whispering Pines Village

Cara is truly one-of-a-kind! I appreciate her & all that she does. Cara is a wonderful asset to our community & her hard work and dedication does not go unnoticed. Cara spreads JOY to everyone she meets and serves. I am proud to be on this team with her. Thank You, Cara!

A Team Member Submission

Service

Brianna Wood is grateful for

Jeni Burton

Executive Director • Courtyards at Lake Granbury

Jeni is the definition of a servants heart. She is dedicated, caring, passionate & cares so deeply about us and the residents. She inspires us to be better people every day & she never loses sight of the true meaning of our job; loving the residents in our care. So here's to the sweetest, hardworking, and most dedicated leader! We love you Jeni!

A Team Member Submission

Accountability

Dawnita West is grateful for

Jodie Leamer

Regional Clinical Manager • Dallas Support Center (DSC)

I am incredibly thankful for Jodie and the leadership she brings. She is quick to provide the guidance, education, ownership, and follow through for any and all decisions she makes. Jodie leads by example and does not ask you to do things without preparing you for the job or being willing to show you how to do the job and do it well. She always bases her decisions on the residents and their families, what is best for them, their safety, and overall, wellbeing. I appreciate all that she does for Sonida and the residents!

A Team Member Submission

Service

Joshua Zanow is grateful for

Teresa Covelli

Executive Director • Magnolia Trails at East Lake

Teresa Covelli is the heart and soul of Magnolia Trails at East Lake. Her unwavering dedication to both residents and team members is truly inspiring. She consistently puts everyone else first, ensuring that every individual feels valued, cared for, and supported. Her leadership is rooted in compassion and selflessness, creating an environment where residents thrive and staff feel empowered. We are incredibly fortunate to have such a remarkable leader who leads by example every single day.

A Team Member Submission

Service

India Mickey is grateful for

Keisha Dube

Executive Director • The Wellington at Southport

Keisha constantly leads with compassion and service in her heart!

A Team Member Submission

Communication

Melusine McDaniel is grateful for

Dana Milner

Executive Director • The Ashton on the Plaza

I'm extremely thankful for Dana and her willingness to support The Plaza. She is traveling from Indianapolis to Kansas City every week. Dana's ability to communicate clearly and respectfully helps create a positive team environment. We appreciate the way you listen, respond, and keep everyone on the same page. Your communication style strengthens the team and contributes greatly to our success. Thank you, Dana for everything you do!

A Team Member Submission

Service

Amy Crosslin is grateful for

Cam Elliott

Director of Marketing • Dallas Support Center (DSC)

Thank you to Cam for his service mind in capturing gratitude for our team members who serve thousands of residents every day! We're so grateful for your attention to CARES values and making feedback meaningful to others!

A Team Member Submission

Communication

Cam Elliott is grateful for

Dawn Mount

Pinnacle Division President • Dallas Support Center (DSC)

Dawn, I’m so grateful for your clarity, guidance, and consistency. You create alignment in a way that brings people together and keeps us moving forward. Your thoughtful Communication strengthens not just my work, but our entire cross-functional partnership. I appreciate you more than you know.

A Team Member Submission

Empathy

Cam Elliott is grateful for

Donna Brown

Cornerstone Division President • Dallas Support Center (DSC)

Donna, I’m so grateful for the empathy and perspective you bring to our work. You lead with understanding, clarity, and a genuine care for both our residents and our teams. The way you balance compassion and direction reflects the truest form of Empathy, and it means so much to collaborate with you.

A Team Member Submission

Service

Cam Elliott is grateful for

Reanae Clark

VP Business Development • Dallas Support Center (DSC)

Reanae, I’m so grateful for your reliability, positivity, and commitment to serving our communities with excellence. You show up with steadiness and a genuine desire to help, and your follow-through makes an enormous difference. You exemplify the Service value, and I truly appreciate your partnership.

A Team Member Submission

Empathy

Cam Elliott is grateful for

Amy Crosslin

Director People Operations • Dallas Support Center (DSC)

Amy, I’m so grateful for the heart and intention you bring to every conversation. Your commitment to building a people-centered culture and finding meaningful ways to recognize and support our teams reflects true Empathy in action. Partnering with you on Sonida CARES has been one of the highlights of my work this year.

A Team Member Submission

Communication

Cam Elliott is grateful for

Amy Jacobsen

Director Strategic Initiatives • Dallas Support Center (DSC)

Amy, I’m so grateful for the steady support and clear communication you bring into every conversation. You’re an exceptional cross-functional partner, equally ready to explore the big picture or dig into the details to get things done. You embody the Communication value daily, and I deeply appreciate the partnership we’ve built.

A Team Member Submission

Service

Cam Elliott is grateful for

Angela Jett

Creative Manager • Dallas Support Center (DSC)

Ang, I’m so grateful for the energy and initiative you’ve brought from day one. You jump in with purpose, creativity, and a genuine desire to make things better. Your commitment to serving the brand and supporting the team reflects the very best of the Service value, and I’m so excited for the vision you’re helping build.

A Team Member Submission

Responsiveness

Cam Elliott is grateful for

Rachael Renz

Marketing Coordinator • Dallas Support Center (DSC)

Rachael, I’m so grateful for your ability to adapt, grow, and stay grounded through big changes. Your friendly spirit and the humanity you bring into every conversation make such a difference. You respond with resilience and openness, and that kind of Responsiveness strengthens our team and the work we do together.

A Team Member Submission

Accountability

Cam Elliott is grateful for

Emily Skoney

Manager of Marketing Programs and Community Experience • Dallas Support Center (DSC)

Emily, I’m so grateful for your professionalism, steady judgment, and integrity. In just a few months, you’ve become a trusted partner whose decision-making strengthens our work every single day. Your commitment to doing things the right way reflects true Accountability, and our team is incredibly fortunate to have you.

A Team Member Submission